Everything about how 35db collects, uses, and protects your personal information is laid out clearly right here.
35db (www.35db.fun) is a licensed online gaming platform serving users in Bangladesh. This Privacy Policy explains how 35db collects your personal information, what it is used for, and how it is kept secure.
This policy applies to all 35db services — including the website, mobile app, live chat support, and email communications. Whenever you register, make a deposit, play a game, or interact with us in any way, certain information is collected.
35db believes transparency is the foundation of trust. This Privacy Policy is written in plain, clear language so every member can understand exactly what we do — and do not do — with their information. No legal jargon, no confusing language.
35db collects only the information that is necessary. Collecting excessive or unnecessary data goes against our policy. A detailed list of what we collect is provided below:
| Data Type | Example | When It Is Collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | During Registration & KYC Verification |
| Contact Information | Email address, mobile number | At the time of account creation |
| Financial Information | BKash/Nagad/Rocket number, transaction history | During Deposits & Withdrawals |
| Technical Information | IP address, device model, browser information | During Platform Use |
| Gaming Information | Betting history, gaming time, wins/losses | During Gameplay |
| Communication Logs | Support chat records, email contents | When contacting the support team |
35db uses your information only for specific, legitimate purposes. These are outlined in detail below:
35db uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.
Maintaining login sessions and ensuring security. These cannot be disabled.
To understand which pages are most frequently visited. You can opt out at any time.
To remember your preferences — such as language and theme. Optional.
To prevent CSRF attacks and unauthorized access. Always active.
You can manage cookies through your browser settings. However, disabling certain essential cookies may affect the availability of some platform features.
35db employs industry-leading technology and practices to protect your information. Our security measures are detailed below:
35db does not retain your information longer than necessary. Retention periods vary by data type:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 years | Financial Regulatory Authority Guidelines |
| KYC Documents | 5 years | AML Compliance Requirements |
| Support Chat Logs | 2 years | Quality Control & Dispute Resolution |
| Cookies Data | Up to 1 year | Service Improvement |
Once the retention period expires, your data is securely deleted or anonymized so that it can no longer be used to identify you.
As a 35db member, you have several important rights over your own information:
You may request to know what information we hold about you.
You may request corrections to any inaccurate or outdated information.
You may request that your information be deleted, provided there is no legal obligation to retain it.
You may request that we stop using your data for specific purposes.
You may request a download of your information in a standard, portable format.
You can opt out of marketing emails and notifications at any time.
To exercise any of these rights, please contact our support team. We will respond to your request within 30 business days.
35db strictly does not provide services to anyone under 18. Our platform is for adults only.
Certain third-party services are integrated into the 35db platform to improve service quality. Each of these services has its own privacy policy:
When third-party services are used, 35db ensures they comply with our privacy standards. However, any information you provide directly to those services is governed by their own policies.
35db may update this Privacy Policy from time to time. If changes are made, we will notify you in the following ways:
If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch. Our data protection team is always ready to help.
24/7 instant support available
Every transaction and piece of personal information on 35db is protected by bank-grade 256-bit SSL encryption. Your data is beyond the reach of hackers.
35db never sells your personal information to third-party advertisers or data brokers. Your data belongs to you.
Our Privacy Policy is written in plain language because we want every member to know exactly what happens to their data. No hidden terms.
At 35db, you can view, correct, or request deletion of your information at any time. You own your data.
Independent cybersecurity experts regularly audit 35db's systems. Any vulnerabilities found are addressed immediately.
If you have any privacy-related questions or concerns, the 35db support team is available around the clock. We respond within 72 hours.
35db takes your privacy seriously. Register with confidence and enjoy the best gaming experience in Bangladesh.