35db | Responsible Gaming — Play Safe and Stay in Control

1. Our Commitment

Responsible play on 35db is not just a policy — it's a core value at the heart of every decision we make. We believe that when enjoyed the right way, online gaming can be a great source of entertainment. But when gaming becomes compulsive and starts to negatively affect personal and family life, that's when problems arise.

35db places the highest importance on every member's mental and financial well-being. That's why we are committed to building an environment where every player can set their own limits, seek help when needed, and take a break whenever they choose. Our responsible gaming program goes beyond legal compliance — it's a genuine commitment that comes from the heart.

35db's Core Principles: Gaming should be a source of fun, never a cause of harm. We're always here for you.

2. Principles of Responsible Gaming

Responsible gaming at 35db means more than following rules — it means delivering an experience that enriches every member's life rather than harming it. Below are our core principles:

Gaming as Entertainment: Gaming on 35db should always be for entertainment. It should never be viewed as a primary source of income or a solution to financial problems.
Budget Setting: Set a clear budget based on what you can afford before each session, and do not exceed it. Never chase losses by placing bigger bets to try to win back what you have lost.
Time Management: Decide in advance how much time you'll spend gaming. Always put family, work, and your social life ahead of gaming.
Emotional control: Avoid gaming when you are angry, frustrated, or under stress. Decisions made in an emotional state often lead to losses.
Accepting Losses: Winning and losing are both part of gaming. Never chase your losses by placing bigger bets to try to recover money you've lost.
Taking a Break: Step away from gaming for an extended period. Regular breaks keep your mind fresh and help you make better decisions.

3. Signs of Problem Gaming

35db wants every member to stay aware of their own gaming habits. If you notice any of the following signs in yourself, they may indicate problematic gaming:

1

Overspending Your Budget

You are spending more than your set limit or borrowing money to fund your gaming.

2

Losing Track of Time

You are spending far more time gaming than planned and find it difficult to stop.

3

Neglecting Family & Work

Family, friends, or professional responsibilities are being neglected because of gaming.

4

Chasing losses

You are placing larger bets to chase your losses and it has become a recurring cycle.

5

Emotional Distress

You feel excessive anxiety, irritability, or frustration when you can't play or when you lose.

6

Gaming in secret

You are hiding your gaming habits from family or friends, or being dishonest about them.

Important: If any of the above signs appear regularly, please contact the 35db support team or a professional counselor.

4. 35db Protection Tools

35db provides a range of effective tools to help members game responsibly. These tools are completely free and can be activated at any time from your account settings:

Deposit Limit

Set a maximum limit on your daily, weekly, or monthly deposits. Any reduction to your limit takes effect immediately.

Session Time Limit

Decide in advance how long you will play each day or each session. You will receive an alert when your time is up.

Loss Limit

Set a cap on how much you can lose within a given timeframe. Once you reach the limit, a break is triggered automatically.

Cooling-Off Period

Pause your gaming for a set period — anywhere from 24 hours to several weeks.

Self-Exclusion

Exclude yourself from the platform for an extended period — anywhere from 6 months to 5 years. Once activated, the exclusion cannot be cancelled before the chosen period ends.

Gaming History Review

View detailed reports on your gaming patterns, spending, and time — and make informed decisions for yourself.

For more details about these tools, contact 35db via live chat or email. Our team will help you choose the right settings.

5. Self-Assessment Questionnaire

Ask yourself the following questions to assess your gaming habits. Answering honestly is what matters most:

1. Do you often spend more time or money on gaming than you planned?

If yes, consider setting deposit and session limits.

2. Do you think of gaming winnings as a regular source of income?

Gaming is never a reliable source of income — it's entertainment.

3. After a loss, do you bet more to try to win back what you lost?

This pattern is a common sign of problematic gaming.

4. Do you feel restless or irritable when you are unable to game?

This may be an early sign of addiction.

5. Has your gaming affected your relationships with family or friends?

Personal relationships are always more important than gaming.

6. Have you spent money on gaming that was meant for bills or everyday expenses?

Only game with money you can afford to lose.

If two or more answers are "Yes" — then reach out to the 35db support team. We are here to help you, completely confidentially and without judgment.

6. Practical Tips for Healthy Gaming

Responsible play on 35db doesn't mean stopping gaming altogether — it means enjoying it in a healthy way. Follow these simple tips to keep gaming a fun experience:

Set Your Budget First

Set aside a portion of your monthly entertainment budget for gaming. Once that amount is used up, stop gaming.

Use a Timer

Set a timer on your phone before you start gaming. When the time is up, take a break.

Make time for other activities too

Sports, time with family, reading, or a hobby — keep a variety of activities in your life.

Talk to Someone You Trust

Let your family and friends know about your gaming habits. They are your greatest source of support.

Avoid Gaming Under Stress

Avoid gaming when you're stressed, tired, or lonely. Your judgment is reduced in these moments.

Keep a Gaming Diary

Keep a record of how many hours and how much BDT you spend on gaming each week. This builds awareness.

7. Protection of Minors

35db is fully committed to keeping those under 18 away from gaming. Protecting minors from online gaming is not only 35db's responsibility — it's every parent's responsibility too.

Age Verification: Date of birth is verified at registration on 35db, and age is confirmed through the KYC process using a national ID card or passport.
Account sharing is prohibited: Never share your 35db account details with anyone under 18.
Device protection: Use passwords and screen locks on your phone or computer to prevent children from accessing the 35db app or website.
Parental Controls: Use parental control software on your device and block gaming sites.
Awareness Discussion: Have open conversations with your children about the risks of online gaming and the importance of responsible play.

A note for parents: If your child has accidentally created an account on 35db, contact us immediately at [email protected]. We will close the account and reverse any transactions right away.

8. Self-Exclusion

Self-exclusion is 35db's most powerful responsible gaming tool. If you feel that gaming is having a negative impact on your life, you can activate self-exclusion to step away from the platform entirely for a chosen period.

6 months

Short-Term

1 year

Mid-Term

3 years

Long-Term

5 years

Permanent Break

Once self-exclusion is activated:

You will not be able to log in to your account
No promotional emails will be sent
Exclusion cannot be cancelled before the set period ends
Your account balance will be preserved
Account can be reactivated once the period ends

To activate self-exclusion, contact 35db via Live Chat or email. Our team will process your request within 24 hours.

9. Professional Support & Contact

35db always wants its members to be well and happy. If you or someone you know is going through a difficult time because of gaming, don't hesitate to reach out for help. Asking for help isn't a sign of weakness — it takes real courage.

Email Support

[email protected] — Active 24/7

Live Chat

Instant support available

Remember: The 35db support team will listen to your concerns with complete confidentiality. We don't judge — we help.

35db Responsible Play — Safe & Healthy Gaming Experience

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